Settling Turf Wars With Agile Teams

Settling Turf Wars With Agile Teams

Turf wars between departments are all too common, even to this day,  Yet, most organizations are still grouped into functional silos. And each department and business unit is still at odds over misguided incentives, unclear accountability, and scheduling milestones....
Digital Deflation: Combating Economic Downturn

Digital Deflation: Combating Economic Downturn

Just as we (seemingly) get the pandemic under control, now we’re staring down a 40-year-high inflation rate. And by the looks of it, there’s a real possibility that rising prices and shrinking margins will continue well into 2022. Yet, aggressive...
The Omni-Channel Wake-Up Call

The Omni-Channel Wake-Up Call

Five years ago, interacting with your target audience on four or five channels was enough to lock in repeat business. Today, the new bar for omnichannel excellence is resoundingly clear. Across industries, consumers want “more”—more channels, more seamlessness, and a...
Fools With Tools in the Age of Personalization

Fools With Tools in the Age of Personalization

Let us not forget that a fool with a tool, still remains a fool – no more, no less. Simply dropping a cool, new tool into your pipeline or automating existing complexities isn’t helpful. All too often, this kind of mindless tooling unleashes an arsenal of...